Jobs at Mama Cass Restaurant Limited,November 2014

  • We are currently hiring high flying candidates for our Lagos Office. So if you a natural PROBLEM SOLVER, and would love to work in the Quick Service Restaurant Industry then we will love to have you as part of our team in Lagos

    GENERAL MANAGER FINANCE

    SUMMARY OF RESPONSIBILITIES

    Responsible for overseeing the Accounts and Financial activities of the company.

    MAIN FUNCTIONS

    Preparation of statutory accounts, financial statements in accordance with accounting standards, guidelines and statues including the production of financial returns as required, i.e. Government, CIPFA etc.
    To assist in the production of the annual budget in consultation with other staff across the organization, providing reporting mechanisms to facilitate overall budgetary control.
    Oversees and direct treasury, budgeting, audit, tax, accounting, purchasing, real estate, long range forecasting and insurance activities for the organization
    Direct treasurer in activities such as custodian of funds, securities and assets of the organization
    Appraise the organization’s financial position and issues periodic report on organization’s financial stability, liquidity and growth
    Coordinate tax reporting programs and investor relations activities
    Analyze, consolidate, and direct all cost accounting procedures together with other statistical and routines reports
    Oversee and direct the preparation and issuance of the company’s annual report
    Direct and analyze studies of general economic, business, and financial conditions and their impact on the organization’s policies and operations
    Analyze operational issues impacting functional groups and the whole organization and determine their financial impact
    Evaluate and recommends business partnering opportunities
    Any other duties that may be assigned by management

    PERSON PROFILE/EXPERIENCE REQUIRED

    Must have a BSc/HND in Accounting.
    Must be a Chartered Accountant
    Must have a minimum of 7 years experience in QSR, Manufacturing or Food Production Industry.
    Must be able to prepare accounts up to balance sheet level.
    Must have good knowledge of accounting packages and Microsoft offices.
    Strong analytical, written and verbal communication skills
    Good Interpersonal skills

    BRAND MARKETING MANAGER

    SUMMARY OF RESPONSIBILITIES
    To develop the company’s brand strategy
    To ensure Company’s brand, culture and uniqueness is clearly articulated, communicated, understood and consistent across all activities, staff, volunteers and external audiences through brand engagement and promotion activities; and in particular to use change management and other activities focused around goals and objectives
    Accomplishing business development activities by researching and developing marketing opportunities and plans; implementing sales plans; managing staff.

    Key Responsibilities:

    To develop and execute a fully integrated brand marketing communications plan supporting the overall brand strategy
    To promote and implant the company’s brand nation-wide to enhance our culture and essence
    Make decisions relating to marketing aspects of brand internally and externally and deliver promotional activities
    Develop a strategy that will build a strong brand that is fit for purpose and will support our business objectives
    Develop and implement a brand research, tracking programme that will monitor the brand and build an understanding of brand perception.
    Make informed decisions on brand development, support new brand activities, ensure the brand values and culture are reflected accurately.
    Liaising with legal and compliance personnel, to ensure the brand collateral is registered for trademark and intellectual property rights where necessary and that this value is understood
    Carry out marketing strategy development by analyzing market trends & consumer insights and developing business opportunities for brands.
    Ensure marketing communications plan for the brand includes internal and external customers through strong stakeholder planning
    Monitor customer and supporter reactions to brand through focus groups and market research ensuring this feeds into the brand communication planning
    Implement the brand guidelines – making sure they are followed and adapted appropriately
    Oversee the production of marketing products through a variety of channels which may include TV and radio adverts, newspaper and magazine advertisements, email or on-line campaigns, and road shows
    Be responsible for selecting, managing and maintaining good working relationships with 3rd party suppliers as necessary
    Be responsible for and closely monitor the quality of marketing communications produced and creative execution of the brand.
    Use all necessary channels to ensure new staff and volunteers understand their roles in replicating and promoting the brand such that the organization breathes the brand
    Develop and communicate strong brand messages reinforced through media stories, award success, and internal story telling
    Work with HR to ensure that living the brand is evident in throughout our HR practice
    Co-ordinate and deliver a range of activities inline with our company’s goal and objectives
    Liaise with a project team to develop a programme of activities which will look back over 30 years of success for the company, celebrate our accomplishments and look forward to future success over the next 30years
    Responsible for ensuring staff compliance /adherence to established internal control procedures for financial and other transactions;
    Meet marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
    Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.
    Identifies marketing opportunities by identifying consumer requirements; defining market, competitor’s share, and competitor’s strengths and weaknesses; forecasting projected business; establishing targeted market share.
    Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.
    Protects organization’s value by keeping information confidential.
    Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
    Accomplishes marketing and organization mission by completing related results as needed.
    Engage with cross functional resources (leadership, Quality, Supply Chain) in Head Office and use their support to successfully implement market activation activities on ground
    Gain Management approval and successfully launch new products.
    The post holder will be working in a developing environment and he/she will therefore be expected to undertake other appropriate duties as required for the effective operation of the company
    Respect the unique contribution of every individual and work positively in an equal opportunity and diverse environment
    Researching consumer markets, monitoring market trends and identifying potential areas in which to invest, based upon consumer needs and spending habits
    Generating names for new and existing products and services, coming up with ideas for new packaging designs, including shape, size, colors, fonts and imagery
    Supervising the sign off of marketing literature and campaigns, liaising with legal and compliance personnel, ensuring the designs and messages meet the company brand and regulatory guidelines

    MANAGEMENT ACCOUNTANT

    SUMMARY OF RESPONSIBILITES

    Prepare, develop and analyze management accounting information
    Provide high quality support service to line managers/officers in the organization

    MAIN FUNCTIONS

    Leading a team of staff responsible for the production of management accounts
    Producing weekly, monthly and quarterly management reports to senior management
    Making appropriate recommendations and advising of the impact on the business
    Preparation of cash flow statements, income and expenditure accounts and tax returns
    Improving the systems surrounding all aspects of the Business’s budgets, forecasts and business planning
    Establishing and maintaining costing models for the all arms of the Business
    Setting up and maintaining regional/branch reporting systems
    Budgeting, planning and forecasting for all arms of the Business and implementing performance measures for the business
    Generation of variance report for all production units
    New businesses evaluation

    PERSON PROFILE/EXPERIENCE REQUIRED

    Must have a BSc/HND in Accounting.
    Must be a Chartered Accountant
    Must have a minimum of 5 experiences in QSR, Manufacturing or Food Production Industry.
    Must be able to prepare accounts up to balance sheet level.
    Must have good knowledge of accounting packages and Microsoft offices.
    Strong analytical, written and verbal communication skills
    Good Interpersonal skills

    CAFETERIA MANAGERS

    SUMMARY OF RESPONSIBILITES
    Responsible for day-to-day management of Mama Cass Restaurant  for the creation, identification and prioritization of business opportunities, aligning those opportunities in order to achieve superior customer service, high operating standards and the achievement of financial and customer service targets.

    MAIN FUNCTIONS

    Responsible for ensuring the restaurant achieves an SALES target and PROFIT.
    Responsible for ensuring that physical and financial resources are maximized to ensure a performance which exceeds customers’ expectations.
    Monitors all documentations vis production records and all stock related      records and ensure these are timely remitted to Central Account Department.
    Responsible for ensuring that restaurant consistently provides high quality products.
    Ensures the restaurant maintains safe, healthy and motivating work environment.
    Ensures maximal employee utilization through reduction of overtime using effecting work schedule planning.
    Organizes regular on and off the job training for the restaurant team.
    Ensures that restaurant’s assets, equipment and utensils are maximally utilized and                secure to fulfill the business plan.
    Involves in getting information to analyze competitors’ competencies using the opportunities advantages to impact positively on the business.
    Co-ordinate and achieve synergy among staff for optimal delivery of customers’ satisfaction.
    Ensures there is regular supply of high quality raw materials (vegetables)
    Any other duties as assigned by supervisor.

    PERSON PROFILE/EXPERIENCE REQUIRED

    Must have a B Sc /HND preferably in Hotel and catering Management or Food Science
    Possession of additional qualification eg MBA can be an added advantage
    Must have a minimum of 3 years cognate experience in Restaurants operations
    Must be able to lead multiple initiatives through completion
    Must be able to multi-task and simultaneously handle important tasks
    Strong numeric and analytical  skills
    Must possess a natural flair for customer service
    Must be computer literate
    Good Interpersonal skills

    ASSISTANT GENERAL MANAGER QSR

    Job Summary

    The Assistant General Manager (AGM) reports directly to the Head of Services. He/she is responsible and accountable for all Quick Service Restaurants’ activities, and assumes complete responsibility for the restaurants as necessary. The AGM works to ensure that all activities are consistent with and supportive of the restaurant’s business plan. The AGM delivers revenues and profits by developing, marketing, financing and providing appealing QSR service.

    The AGM consistently provides a quality product and customer service experience that delivers total customer satisfaction. Models and creates an environment in which the customer is always right; ensures a positive customer service experience.
    Hires high quality people who demonstrate and ensure consistent customer satisfaction.
    Maintains restaurants at the level necessary to meet or exceed the company standards for Quality, Service and Cleanliness.
    Ensures all employees are trained, motivated and empowered to deliver total customer satisfaction. Evaluates each employee’s ability to maintain high levels of customer satisfaction.
    Maximizes financial performance and profit.
    Ensures business and personnel practices are within the law and consistent with policies and procedures.
    Develops and executes the business plan (key elements include: fiscal responsibilities, manpower planning and local restaurant marketing) for the restaurant. Achieves results by planning, communicating, delegating and following up.
    Effectively drives sales, profits and initiatives to increase brand loyalty.
    Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.
    Meets restaurant financial objectives by developing financing; establishing banking relationships; preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks.
    Attracts patrons by developing and implementing marketing, advertising, public and community relations strategies; evaluating strategies results; identifying and tracking changing demands to maximize sales.
    Controls purchases and inventory by meeting with account manager; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.
    Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.
    Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons

    Desired Skills and Experience

    Skills: Strong people oriented leadership skills, Excellent verbal and written communications skills, Sound decision making and problem solving and Ability to lead and develop a high performing team. Cost accounting, Developing budgets, financial planning and strategy, Process improvement, Strategic planning, Customer focus, Managing profitability and Quality Focus.

    Education:

    Completion of a bachelor’s degree at an accredited university in Hospitality , business administration, finance or economics.
    Completion of a master’s degree at an accredited university in related course
    Related professional qualification.

    Experience:

    Five to seven years in management positions (must be restaurant)

    ASSISTANT GENERAL MANAGER OUTDOOR CATERING

    Job Summary

    The Assistant General Manager (AGM) reports directly to the Head of Services. He/she is responsible and accountable for all Outdoor Catering activities. The AGM works to ensure that all activities are consistent with and supportive of the Unit’s business plan. The AGM delivers revenues and profits by developing, marketing, financing and providing appealing Outdoor Catering services.

    The AGM consistently provides a quality product and customer service experience that delivers total customer satisfaction. Models and creates an environment in which the customer is always right; ensures a positive customer service experience.
    Hires high quality people who demonstrate and ensure consistent customer satisfaction.
    Maintains restaurants at the level necessary to meet or exceed the company standards for Quality, Service and Cleanliness.
    Ensures all employees are trained, motivated and empowered to deliver total customer satisfaction. Evaluates each employee’s ability to maintain high levels of customer satisfaction.
    Maximizes financial performance and profit.
    Ensures business and personnel practices are within the law and consistent with policies and procedures.
    Develops and executes the business plan (key elements include: fiscal responsibilities, manpower planning and local restaurant marketing) for the restaurant. Achieves results by planning, communicating, delegating and following up.
    Effectively drives sales, profits and initiatives to increase brand loyalty.
    Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.
    Meets restaurant financial objectives by developing financing; establishing banking relationships; preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks.
    Attracts patrons by developing and implementing marketing, advertising, public and community relations strategies; evaluating strategies results; identifying and tracking changing demands to maximize sales.
    Controls purchases and inventory by meeting with account manager; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.
    Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.
    Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons

    Desired Skills and Experience

    Skills: Strong people oriented leadership skills, Excellent verbal and written communications skills, Sound decision making and problem solving and Ability to lead and develop a high performing team. Cost accounting, Developing budgets, financial planning and strategy, Process improvement, Strategic planning, Customer focus, Managing profitability and Quality Focus.

    Education:

    Completion of a bachelor’s degree at an accredited university in Hospitality , business administration, finance or economics.
    Completion of a master’s degree at an accredited university in related course
    Related professional qualification.

    Experience:

    Five to seven years in management positions (must be restaurant experience, including full service or fast food).

    SALES CANVASSERS

    SUMMARY OF RESPONSIBILITY

    Responsible for selling company products and services to current and potential customers
    Prepare action plans and schedules to identify specific sales target & project the number of contact
    Responsible for providing market survey/report to the COO on competitors analysis

    MAIN FUNCTION

    Achieve daily sales target as assigned by Management
    Present & sell company products & services to current & potential clients
    provide complete & appropriate solution for every customer to achieve sales goal & ensure customer satisfaction
    Follow up on new leads and referrals resulting from field activity
    Market Corporate bodies for delivery of special orders
    Prepare presentations, proposals and sales contract
    Ensure the growth of 20% of the business by reviewing distribution route map regularly
    Ensure customer data base is regularly maintained to achieve customer retention and win back lost customers
    Develop and implement special sales activities to reduce stock
    Communicate new product & service opportunities, special development, information or feedback gathered through field activity to appropriate your Supervisor.
    Increase customers data base by 15-20% on a monthly bases
    Identify and resolve client concern
    Conduct monthly interactive session with distributors
    coordinate prompt delivery of products
    Follow up on collection of payment
    Weekly rendition of all memos on activities

    PERSON PROFILE/ EXPERIENCE REQUIRED

    • Must possess a OND in any relevant discipline
    • Ability to persuade & influence others
    • Strong interpersonal and communication skill
    • Good at building trust in every transaction
    • Excellent communication skills, both verbal and written
    • Maintaining a professional appearance & providing a positive company image to client

    Method of Application
    Our employees enjoy being part of a young dynamic organization were their skills are well leveraged. NOW IS THE TIME TO JOIN SEND CVS TO qrshr@yahoo.com







If you would like to Get email updates of a new Job Vacancies,Enter your email address down here :

Note: Activation required. After subscribing, please go to your inbox and click on activation link

(Visited 7 times, 1 visits today)